Revolution English Full-time Program Associate (Bilingual Spanish) Job Description

Who we are
Revolution English engages immigrants through our innovate English language program that delivers daily English lessons through Facebook Messenger. Our goal is to help immigrants practice English every day so that they learn English faster, get good jobs and have access to important information (such as healthcare, citizenship, workers rights), and participate in all aspects of life in the U.S. Revolution English was conceived in partnership with the Center for Community Change and more than 30 local immigrant organizations who are part of the Fair Immigrant Rights Movement. To experience Revolution English, search for “Revolution English” in the Facebook Messenger app.

We’re a young organization, but have had massive breakthroughs. In the last year, we’ve grown to become the nation’s largest media platform for immigrants, with nearly half a million subscribers. We’re also well on our way to becoming financially self-sustaining. We think big, but get in the details everyday using lean experimentation principles, and a data-driven, experiment-oriented approach. We’re a diverse team of entrepreneurs who love A/B tests, excel spreadsheets, and making lasting, positive social change.

Who we’re looking for
A mission-driven person, who is passionate about using technology to improve the lives of immigrants in the United States. You will be assisting in the continuous improvement of our mobile-English learning program on Facebook messenger and other platforms, including providing daily technical and administrative support, content development, data collection, and customer support. In other words, you are both a collaborative team-player, and a self starter who can learn new emerging technologies and get into the nitty-gritty of working in a data-driven media organization that seeks to improve the lives of immigrants.

You’ll be a key member of a small team and learn the ins and outs of a startup. We want someone who wants to be part of something new and wants to learn — a lot. We need someone who is coachable, nimble, supportive and forward thinking. We are also looking for someone who wants to grow with the organization and who is excited about developing their entrepreneurial game to advance the rights of immigrants in the U.S.

We are deeply committed to expanding racial, ethnic and gender equity, and prospective applicants should be committed to these values as well! We believe that immigrants, English language learners, people of color, people from working class backgrounds, women, and LGBTQ people must be centered in the work we do, and strongly encourage applications from people with these identities or who are members of other marginalized communities.

Where You’ll Work
The couch, a coffee shop, the local coworking space–either way, our team is 100% remote.

What you’ll do every day:

  • Utilize various tech tools and platforms, such as chatbots like Chatfuel or another API, to engage with English language learners and deliver English lessons
  • Oversee and update the Revolution English website and blog
  • Manage customer feedback and requests through electronic communications including email, texts and Facebook posts
  • Assist in building experiments to optimize engagement and enhance financial model
  • Gather and analyze experiment and engagement data, including using Google Analytics
  • Create and/or source written content, quizzes and/or video for English language learners
  • Translations, as needed
  • Stay updated on new and emerging trends and technologies

    Required qualifications:

  • Native Spanish speaker
  • Bachelor’s Degree or 2 years professional work experience
  • Demonstrated commitment to supporting immigrants in the United States
  • Skilled in using a variety of technology tools, including but not limited to: Chatbots, Chatfuel, WordPress, Playbuzz, Facebook Ads, Google Analytics, Facebook Groups, Facebook Messenger, Textit, Mailchimp, and Surveymonkey.
  • Strong listening and communication skills
  • Reflective and committed to expanding racial, ethnic and gender equity
  • Open to feedback and willingness to grow
  • Detail-oriented
  • Understands and embraces rapid experimentation methodologies (e.g. Lean Startup)

    We prefer someone who:

  • Experience or knowledge in supporting immigrants in English acquisition
  • Has a work history in both the non-­profit and for­-profit sectors, tech, digital or marketing industries

    Salary & Benefits
    The salary range for this position is $40,000 to $45,000 depending on relevant professional experience. A competitive benefits package includes health care coverage; parental leave; educational loan assistance; retirement plan; as well as paid holidays, vacation, and sick days.

    To Apply
    Send a cover letter and resume to Put: “Program Associate” in the subject line.

    Revolution English is incubated by Accelerate Change, a project of the New Futures Funds which is an equal opportunity employer.