English Language

English for Hotel and Tourism – Level 3

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3. Watch the video:

4. Read the text:

-Good morning. Welcome to the Transnational Hotel. What can I do for you?
-Good morning. My name is Tom Sanders. I have a reservation for a single room for three nights.

-Alright, Mr. Sanders. Let me pull up your reservation…I can’t seem to find a record of your booking. Did you book the room directly through us, or did you use a hotel reservation service or a travel agent?
-I booked it directly through you. I’ve already also paid a deposit on the first night. I have a reservation number if that helps.

-Yes, sure. Can I see that, please? Thank you.

5. Take the quiz
Choose the correct synonym for each word